1. Agreement to Terms

By accessing or using the HaulR platform, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.

2. Platform Services

HaulR connects users ("Customers") who need items moved with independent contractors ("Drivers") who provide transportation services. HaulR is a technology platform, not a transportation carrier.

3. User Responsibilities

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your account.
• Customers are responsible for accurately describing items to be moved.
• Drivers are responsible for maintaining valid licenses, insurance, and vehicle registration.

4. Payments and Fees

Customers agree to pay the fees agreed upon for services. HaulR charges a service fee for facilitating the connection. Payments are processed securely through our third-party payment processor, Stripe.

5. Cancellations and Refunds

Cancellations made more than 24 hours before the scheduled pickup may be eligible for a full refund. Cancellations within 24 hours may be subject to a cancellation fee.

6. Liability

HaulR is not liable for direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of the service. Drivers are independent contractors and are responsible for their own actions and any damage to items.

7. Contact Us

If you have any questions about these Terms, please contact us at support@haulr.online or call 651-335-6757.