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Privacy Policy

Last updated: December 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, phone number)
  • Transaction information (pickup/delivery addresses, item details)
  • Payment information (processed securely by Stripe)
  • Communications with other users via our platform

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Verify identity and prevent fraud
  • Send you technical notices, updates, and support messages

3. Information Sharing

We share your information with other users as needed to provide the service (e.g., sharing pickup address with the assigned driver). We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage most of your data directly through your account settings.

6. Location Data

For drivers, we collect precise location data to track deliveries and provide real-time updates to customers. You can control location sharing through your device settings, though this may affect service functionality.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@haulr.online or call 651-335-6757.